Consumer in Hospitality Case Study Example | Topics and Well Written Essays - 2000 words

Consumer in Hospitality - causal agency Study ExampleSociological factors such as family and friends influences. The physical environment such as its location, orbit and different activities offered. The marketing strategies will include the brand image, loyalty, visuals, advertisement (http//www.fourseasons.com/about_us/awards_and_accolades.html) iv Seasons was founded by Isadore Issy Sharp. After graduating from Torontos Ryersons Polytechnical make up with high grades in architecture, he joined his father in selling refurbished houses at a profit. However, it was his moon to build a hotel of his own. For 5years, he tried to find banks and investors to finance in his project. In the spring of 1961, Sharps 126-room lodge was opened. disrespect the hotels poor location in Torontos red light district, the hotel managed to attract many wealthy customers. His twinkling venture, Torontos Inn opened in 1963. The real fame came along with the Four Seasons Hotel at Hyde Park in London . Despite having average-than-higher room rates, it held 95% occupancy. Four Seasons now has 70 hotels in 31 countries, and more than 25 properties at a lower place development. Sales for the Toronto-based luxury hotel chain were $57.6 million this year.My experience with this hotel to a faultk place in February, 2006. I travelled to this hotel with stage business colleagues. I recommend this hotel for business travellers, couples and romantics, h whizzymooners, families with teenagers, large groups, seniors, tourists.My experience with this hotel took place in March, 2006. My husband and I tardily spent a weekend at the Four Seasons in Philadelphia. Having previously stayed at The Rittenhouse (couldnt get a reservation in that location) we expected a similar level of quality and sevice. It was not the case. We were kindly upgraded to a rooms which was nice moreover not spectacular. We had dinner in The Fountain Restaurant which was very good but extremely expensive. The room service menu is limited and to a fault extremely expensive (I stay in alot of start-off class hotels and the prices here are high). Took advantage of their spa twice and it was fine although nothing too special. Overall, it is a nice hotel but not the quality you would expect for a 4-Seasons.I wouldnt stay there again, there are a lot of excellent options in Philadelphia.My experience with this hotel took place in March 2006. The one thing that stuck out in my whole experience there was the friendliness and attentiveness of ALL staff. From the battlefront desk person coming out from behind the desk to show us where the elevator and restaurants were to the housekeeping staff big(p) us a big smile and good morning to the staff on the phone enquire if there was anything else they could do for you when we had a question, it was top notch Good Job Four Seasons.Since the 1960s Four Seasons Hotel and Resorts have not only challenged the traditional luxury image and established itself amongst the top but has also proven to extend its own boundaries, culminating in the re-opening of the flagship George V hotel in Paris in 1999, which offers guests a combine of old world luxury and modern amenities. Despite being very different from the first hotel opened in Toronto in 1961, its position as a luxury hotel as been the same in locations such as